Terms And Conditions

Returns And Refunds

Shipton Bulbs conform to the Distance Selling Regulations, which are designed to protect you when buying items by Mail Order. We offer a flexible returns policy and are happy to accept items back for a refund or exchange if you've ordered the wrong things, the items are damaged or faulty upon receipt or you simply don't like what you've ordered.

You have the right to cancel within fourteen days of commencement of your contract with us, or within fourteen days of receipt of the goods (whichever is the longer).

As long as the item has not been used we will be happy to receive it back for a refund or exchange.

Goods must be returned in packaging which prevents damage during transit.

Return postage is non-refundable.

If you choose to cancel your order, you will have your payment returned.

What happens next?

We will notify you via e-mail upon receipt of goods.

We will carry out your instructions as indicated on your returns form (subject to stock availability).

Accepted Payment Currency

All payments must be made in Pounds Sterling.

Payment Card Information

Please note we do not capture or store any payment card information.